Privacy Policy
Your trust is our priority
Privacy Policy for BigStore247
Last updated: September 13, 2025
At BigStore247, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your data when you visit our website (bigstore247.shop), make a purchase, or interact with our services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect information to provide better services and fulfill your orders. The types of information we collect include:
- Personal Information: Information you provide when creating an account, placing an order, or contacting us, such as your name, email address, phone number, billing address, shipping address, and payment details.
- Non-Personal Information: Information about your device and browsing behavior, including IP address, browser type, operating system, and pages visited on our website.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track user preferences, analyze website performance, and personalize your experience. Cookies may include session cookies (temporary) and persistent cookies (stored for future visits).
- Usage Data: Information about how you interact with our website, such as pages viewed, time spent, and links clicked.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process, fulfill, and track your orders, including shipping and payment processing.
- To communicate with you regarding order confirmations, updates, customer service inquiries, or account-related matters.
- To personalize your shopping experience, such as recommending products based on your browsing history.
- To send promotional emails, newsletters, or special offers (you may opt out at any time).
- To improve our website, services, and product offerings through analytics and user feedback.
- To detect and prevent fraud, unauthorized access, or other illegal activities.
- To comply with legal obligations or resolve disputes.
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information in the following circumstances:
- Service Providers: We share data with trusted third-party providers who assist us in operating our website, processing payments, delivering orders, or providing customer support (e.g., payment gateways, shipping companies).
- Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to protect the rights, property, or safety of BigStore247, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Data Security
We take reasonable measures to protect your personal information, including:
- Using secure socket layer (SSL) technology to encrypt sensitive data during transmission.
- Storing data on secure servers with restricted access.
- Regularly updating our security practices to address potential vulnerabilities.
While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to safeguarding your information to the best of our ability.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. For example, we may retain order information for accounting and tax purposes. Non-personal data may be retained indefinitely for analytics purposes.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the personal data we hold about you.
- Correction: Update or correct inaccurate or incomplete information.
- Deletion: Request deletion of your personal data, subject to legal or contractual obligations.
- Opt-Out: Unsubscribe from marketing communications via the unsubscribe link in emails or by contacting us.
- Cookies: Manage cookie preferences through your browser settings or our cookie consent tool.
To exercise these rights, please contact us using the details provided below.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
BigStore247 does not knowingly collect personal information from individuals under the age of 18. If we learn that we have collected such data without parental consent, we will take steps to delete it promptly.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: bigstore247.shop@gmail.com
Phone: 7717734161
Address: Near R.N College, Hajipur - 844101
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